Open Daily

Strictly By Appointment

8am – 10am and 4pm – 6pm

Please note:
Gates & Buildings Are Locked Outside These Hours.


We will be closed TO THE PUBLIC from the 25th to the 29th December. Boarding facilities are operating during this time for your pets.

(Note: Last day for drop offs/pickups is 24th December and then first day for drop offs/pickups is 30th December)


Thurs 6th Feb Waitangi Day

Wed 8th Apr – Wed 29th Apr (Easter / 1st Term Hols)

Fri 29th May – Tue 2nd June (Queens Birthday weekend)

Thurs 2nd July – Tue 21st July (2nd Term Hols)

Thurs 24th Sept – Tue 13th Oct (3rd Term Hols)

Fri 23rd October – Tue 27th October (Labour weekend)

Thurs 17th Dec – Fri 31st Jan 2020 (Summer Hols)

All Weekends

Note if any booking dates coincide with the above dates the booking will be treated as holiday / peak season.


All bookings requested will be confirmed by an email acknowledgment with all the details of your booking

If you are new to Taupo Pet Lodge please take the time to fill in our New Customer Booking Form.

If you have already used Taupo Pet lodge please fill in the Existing Customer Booking Form.

We will process your booking enquiry and reply to you ASAP. If it is an urgent booking request please call us on (07) 377 2066 to bring your booking to our immediate attention.


Taupo Pet Lodge Cancellation Policy

  • For all confirmed bookings you are required to drop off and pick up your dog(s) on the dates and times stated on your booking confirmation.
  • Taupo Pet Lodge reserves the right to charge the whole or part amount for your booking if we cannot re-book your pet’s accommodation – this condition applies to all bookings especially holiday/peak season dates and weekends.
  • Full cost of booking will still be charged for early collection at all times.
  • Note: All bookings secured by credit card will incur a 4% bank surcharge on total cost of your booking.

Our opening hours are 8-10am and 4-6pm by appointment. Bookings essential.

Please view Booking Checklist and FAQ before first booking.

Booking Button New Customer
Booking Button Existing Customer